Privacy Policy

1. Who we are

Rameto Receptionists. Questions? Email rametoreviews@gmail.com.

2. Information we collect

From business clients: name, business name, email, phone number, calendar access, and billing information. Cards are handled by Stripe; we never store card numbers.

From callers: name, phone number, address, job details, and call recordings and transcripts.

3. How we use information

We use it only to answer calls, book appointments, send appointment reminders, bill clients, and improve the service.

4. Call recording and AI

Callers are told at the start that they are speaking with an AI and that the call may be recorded.

5. Who we share information with

We share it only with the business the caller contacted and service providers that help run the service, such as phone, AI, calendar, and payment companies like Stripe. We never sell personal information.

6. Text messages

We only text callers about their appointment. Reply STOP to opt out.

7. How long we keep information

We keep call recordings and transcripts for 90 days, then delete them. We keep billing records as long as the law requires.

8. Security

We take reasonable steps to protect information, but no system is 100% secure.

9. Your choices

You can ask to see or delete your information by emailing rametoreviews@gmail.com.

10. Children

Our service is not for children under 13.

11. Changes

We will post updates to this policy on this page.